Rolling Contract of Annual PackagesLast updated:
This SLA forms a rolling contract agreement. Once you have accepted this agreement, your organisation will be charged for this service on an annual basis until you request cancellation. This means that your service will automatically renew and continue without disruption. We will update the charges for this package, based on the figures which you provide within your last census and based on any figures which you provide to us.
Your organisation will not receive a refund for cancellation between the contract start and end date.
It is your responsibility to inform us of any changes and to update any information which we hold about your organisation, ensuring that the information which we hold is correct, that you are provided with the right level of service and that you are charged accordingly. If you would like to cancel or change this service, please email firstname.lastname@example.org, requesting cancellation or telling us about any changes, at least one month prior to the renewal date.
You are required to give at least 3 months-notice prior to the renewal date if you would like to cancel or change this service by emailing email@example.com