Admin Devices Supported by 3rd PartiesLast updated:
if your school has purchased all the equipment that makes up the schools Admin infrastructure from a 3rd party support company then the ICT Schools Team only provides technical resolution of software purchased from the ICT
Schools Team, either as part of the support package or separately (Arbor, SIMS, FMS, PFM, Prevent, Sophos and RBUSS, as examples, but not limited to).
Please clarify with the 3rd party supplier to identify the level and detail of support provided. Ongoing support for the device(s) will need to be provided by this supplier