Buckinghamshire Traded Services

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Admin Devices Supported by 3rd Parties

Last updated: 6 December 2022

If your school has purchased all the equipment that makes up the schools Admin infrastructure from a 3rd party support company then the ICT Schools Team only provides technical resolution of software purchased from the ICT Schools Team, either as part of the support package or separately (Arbor, SIMS, FMS, PFM, Prevent, Sophos and RBUSS, as examples, but not limited to).

Please clarify with the 3rd party supplier to identify the level and detail of support provided. Ongoing support for the device(s) will need to be provided by this supplier.

Previous Escalation Process and Contacts Next Termination Notice Period

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