Rolling Contract of Annual PackagesLast updated:
This SLA forms a rolling contract agreement. Once you have accepted this agreement, your organisation will be charged for this service on an annual basis until you request cancellation. This means that your service will automatically renew and continue without disruption. We will update the charges for this package, based on the figures which you provide within your last census and based on any figures which you provide to us.
It is your responsibility to inform us of any changes and to update any information which we hold about your organisation, ensuring that the information which we hold is correct, that you are provided with the right level of service, and that you are charged accordingly. If you would like to cancel or change this service, please email firstname.lastname@example.org, requesting cancellation or telling us about any changes, at least one month prior to the renewal date.
Upon cancellation, standard termination notice of the annual package applies.
Termination of a service (for annual packages)
The term of your agreement commences on the agreed contract start date.
You may terminate your service Contract prior to the expiry of the Term or Renewal Period by giving us not less than 3 months’ notice provided you pay to us the fees we would have earned and we would have become entitled to if the Contract had not been terminated prior to end of the annual contract, subject to the 3 months’ notice period.
Either party may terminate the Contract if the other party commits a material breach, or series of breaches resulting in a material breach, of the Contract and such breach is not remediable or is not remedied within 30 days of written notice requiring that party to do so.
In order to provide notice of termination, a letter/email from the service director is required, on letter-headed paper, notifying of your wish to terminate the contract.
In an event of Academisation part way through your contract Buckinghamshire Council are unable to provide refund/credit for Finance package charges that your school agreed to upon contract commencement.
The Customer will immediately pay all invoices then outstanding;
We will invoice you for all Services provided but not yet invoiced and any cancellation fees due and you will pay such invoices immediately;
The party terminating the Agreement shall be liable for any expenditure incurred by the other side as a result of any breach of this provision.
Upon termination, you will be liable for any expenditure incurred by the Council to support your contract exit. Charges are calculated on a case-by-case basis and are determined by several factors including, timings, complexity, and volumes.
In the unfortunate event of termination, it would be helpful to us to know why you wish to bring the agreement to an end. In order to improve our services, we would appreciate the opportunity to discuss with you your experiences. Prior to exiting, your account manager will contact you with a survey/discussion for you to supply your feedback.