Buckinghamshire Traded Services


Last updated:

Support Packages will run from 1st April 2023 to 31st March 2024 (12 months)

SLA Parties

This agreement is between:

Buckinghamshire Education School Support & Training - Buckinghamshire Council

County Hall, Aylesbury, Buckinghamshire HP20 IUD

Tel: 01296 383030      Email: BESST@buckinghamshire.gov.uk

and the holder of the Commercial Services Account

Purpose of this SLA

The purpose of this agreement is to:

  • Set out the services that you have purchased from us and the responsibilities of all parties in the agreement
  • Enable performance levels to be managed
  • Lay out the mechanism for identifying and resolving at the earliest opportunity any areas of non-compliance or underperformance
  • Lay out the process to be followed in the event that there is an issue with service delivery.


‘Buckinghamshire Education School Support & Training’ is the traded school improvement and governor services arm of Buckinghamshire Council. We provide support, training, and development opportunities to all schools and academies across Buckinghamshire in school leadership, governance, and CPD.  Led by our highly experienced team, BESST services will enable school leaders to keep up to date and support the implementation of best practices across Buckinghamshire. 

BESST is sharply focused on supporting schools to achieve the best outcome for children across Buckinghamshire.

About Us

We recognise that delivering the best possible outcomes for children is the main priority of all school leaders and governors. BESST aims to help school leaders and governors deliver a great education to all children and young people in Buckinghamshire, allowing them, regardless of their starting point, to realise their potential and embark on a positive and exciting future.

Our services are delivered by our team of school improvement experts who care passionately about supporting schools to secure the best possible outcomes for their pupils and students.  We are building the capacity and expertise within the team and plan to launch additional services, which meet the needs of headteachers and governing boards, throughout this academic year and beyond.

We very much welcome input from school leaders and governors into the continued development of our services, so please do get in contact at BESST@buckinghamshire.gov.uk

BESST sits within the Achievement and Learning team (Children’s Services) within Buckinghamshire Council.  The team is made up of the following members:

Head of Achievement & Learning, Gareth Drawmer

School Improvement and Traded Service Manager, Yvette Thomas

Primary School Improvement Advisors, Naureen Kausar, Roz Burch, Lucy Kent

Secondary School Improvement Advisor, Georgina Masefield

Education Officer - BESST Lead Officer, Katherine Wells

Governance Support Officer, Natasha How

School Engagement Officer, Hazel David, Gemma Thorpe

Business Support Team Leader, Kathryn Hathaway

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