Buckinghamshire Traded Services

Meet the Business Development team

I have been working as a Business Development Officer and Account Manager for 5 years to many wonderful schools and academies! I really enjoy the diversity in my role, mainly working with Education, Property and Finance ensuring schools have the very best support possible in these areas.

Stephanie.Payne@buckinghamshire.gov.ukConnect With Stephanie

I am a Business Development Officer and have been at Bucks for 3 years. I account manage a range of schools and academies and internally work closely with our ICT and HR services. Alongside my account management calls and visits, I also help new Business Manager's and Bursars through their induction period, manage the academisation process, support business improvement projects and coordinate events as well as training.

Jessica.Wylde1@buckinghamshire.gov.ukConnect With Jessica

I am the Business Development Trainee and I have worked for the council for 2 years having recently completed my apprenticeship with the team. I am responsible for triaging customer queries through the Traded Services sales and accounts help desk including product information, locating forms, and providing statements. I also manage the social media channels, communications, and collect customer feedback for customer insight.
I am the Business Development Assistant and I have worked for the council for 2 years. I am responsible for responding to customer queries through the Traded Services Sales and accounts help desk including invoice, order and service enquiries. I also ensure all Traded Services charges are delivered through the Traded Services accounts.
I am the Commerce System Manager and have worked for the council for 8 and a half years. I am responsible for the Traded services site and online shopping system including product updates, annual buyback, and online visibility of Service Level Agreements. I also manage a small team of business development assistants on the Traded Services help desk.

Amy.Impey@buckinghamshire.gov.ukConnect With Amy

I am the Sales and Marketing Lead and have worked for the council for 4 years before that working with an improvement consultancy for 12 years. I am responsible for sales and marketing support to Traded Services Account Managers including web updates, customer communications and delivering the school forums.  I also deliver consultancy projects to other local authorities and am a trained coach.
I am the Head of Service for Business Development and Commercial Services, leading the Business Development team with Traded Services to schools. I have worked in local government for over 20 years in a variety of roles, including managing leisure facilities and contracts, project management for building projects, business transformation and more recently developing new services and products for customers, including consultancy servicesI am also a trained and practising workplace coach.

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