Buckinghamshire Traded Services

Meet the Business Development team

I have been working as a Business Development Officer and Account Manager for 5 years to many wonderful schools and academies! I really enjoy the diversity in my role, mainly working with Education, Property and Finance ensuring schools have the very best support possible in these areas.

Stephanie.Payne@buckinghamshire.gov.ukConnect With Stephanie

I am the Business Development Officer and I have worked for the council for 2 1/2 years having completed my apprenticeship with the team in my first year. I am responsible for triaging customer queries through the Traded Services sales and accounts help desk including product information, locating forms, and providing statements. I also manage the social media channels, communications, and collect customer feedback for customer insight. Most recently I have been in an acting up role where I have been account managing a range of schools and academies and internally working closely with our PSN and Insurance services.

We have a Business Development Officer vacancy. They will be required to account manage a range of schools and academies and internally work closely with our ICT and HR services. Alongside the account management calls and visits, help new Business Manager's and Bursars through their induction period, manage the academisation process, support business improvement projects and coordinate events as well as training.

I am the Business Development Officer and I have worked for the council for 3 years. I am responsible for responding to customer queries through the Traded Services Sales and accounts help desk including invoice, order and service enquiries. I also ensure all Traded Services charges are delivered through the Traded Services accounts.
I am the Commerce System Manager and have worked for the council for 9 years. I am responsible for the Traded services site and online shopping system including product updates, annual buyback, and online visibility of Service Level Agreements. I also manage a small team of business development officers on the Traded Services help desk.

Amy.Impey@buckinghamshire.gov.ukConnect With Amy

I am the Sales and Marketing Lead and have worked for the council for 4 years before that working with an improvement consultancy for 12 years. I am responsible for sales and marketing support to Traded Services Account Managers including web updates, customer communications and delivering the school forums.  I also deliver consultancy projects to other local authorities and am a trained coach.

I am the Head of Service for Business Development and Commercial Services, leading the Business Development team with Traded Services to schools. This also now includes the councils Commercial Waste sales team. I have worked in local government for over 20 years in a variety of roles, including managing leisure facilities and contracts, project management for building projects, business transformation and more recently developing new services and products for customers, including consultancy servicesI am also a trained and practising workplace coach.

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